FAQ
Top questions from HVAC and roofing contractors.
The five objections we hear every week from service-business owners — and exactly how FlowAI handles each one.
What happens to my calls after hours and on weekends?
FlowAI answers your business line around the clock — nights, weekends, holidays, every ring your office can't catch in person. The AI picks up in under two seconds, talks to the caller like your best dispatcher, and either books the job or sends you a text summary with their contact info. You stop losing calls to voicemail and start waking up to booked appointments.
Can FlowAI book jobs after hours? Calendly vs. live-transfer?
You pick the intake model during onboarding — Calendly self-booking for jobs you want a confirmation link for, or live-transfer to your on-call tech for true emergencies (no-call-no-show HVAC compressor deaths). Both run 24/7, so a 2 AM burst-pipe call routes to a live human in seconds while a 10 PM water-heater quote books straight into your calendar. Most contractors mix both — FlowAI decides based on the caller's words, not a rigid script.
How does the Starter / Growth / Pro pricing work — per call or flat?
Plans are flat monthly — Starter ($79 one-time diagnostic), Growth ($1,000 setup), Pro ($2,500 setup) — with no per-minute or per-call overages hiding in the fine print. Starter is the diagnostic that maps your call flow; Growth adds full AI answering and booking; Pro bundles live-transfer, white-glove onboarding, and priority routing. Most contractors land on Growth because per-call billing adds up faster than you'd think once FlowAI starts catching everything.
Does FlowAI integrate with ServiceTitan, Housecall Pro, or Jobber?
FlowAI pushes every booked job straight into ServiceTitan, Housecall Pro, or Jobber — the appointment shows up in your techs' dispatch board with the customer's contact, the job notes the AI captured during the call, and the source. After onboarding we walk through your specific account and confirm the field mapping matches the way your office dispatches today. No double entry, no clipboard, no 'wait let me add this to the system.'
Can you show me proof it works — transcripts, screenshots, ROI?
The math is straightforward — if your techs average $400 per job and you currently miss 30% of inbound calls, recovering half of those bookings pays for FlowAI's monthly cost by the second week. We share redacted call transcripts, screenshot walk-throughs of the dashboard, and a sample ROI worksheet customized to your call volume during the diagnostic. The Starter ($79, fully refundable against setup) is the fastest way to see your own numbers.
Ready to see it on your calls?
Book a live demo and we'll run FlowAI through a real scenario for your business — pricing, dispatch, integrations, all of it.
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